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More and more organisations are moving towards team-based, rather than hierarchical structures. This means that there is a greater emphasis on communication and negotiation across the organisation, than simply on positional status to make things happen. Some people seem to be particularly influential – they seem to be able to gain support and commitment for their ideas and goals more easily than others. However, the ability to influence positively and effectively is a skill that can be learnt and developed by anyone wishing to communicate their ideas persuasively, to build strong on-going relationships and networks and to gain acceptance and commitment from others.
This course will enable participants to practice the necessary skills to fulfil their personal objectives, whilst maintaining strong, long-lasting professional relationships. It is particularly recommended for anyone required to manage, to motivate or to influence their colleagues, customers or suppliers.
Delegates will learn:
- How to influence effectively without the need for positional power or authority
- How to build trusting, productive relationships with others
- How to motivate others through positive influence
- How to establish confidence, trust, understanding and commitment from others
- How to manage conflict and difficult situations more confidently
"The most useful part of the course was planning the process of positive influence, and matching the style, method and content to the situation."
“An excellent course that shows you an effective way of influencing others without resorting to using the ‘trump card’ of your position in the hierarchy.”
“Understanding how to gain commitment rather than compliance is critical, and something I am grateful for having learnt today. Thanks!”
“The course gave good practical advice about how I can change the way I attempt to influence others at work”
Course Outline available for download at: http://www.h2training.com/influencing_skills_outline_2009.pdf
Download our Open Course Programme, with details of all our open courses (513kb pdf):
http://www.h2training.com/h2_open_course_programme_to_july_10.pdf
Booking Terms and Conditions
When you complete your registration through eventbrite, you are making a commitment to purchase, and you are entering into a legally binding agreement with H2 Training & Consultancy Ltd. that is subject to our terms of payment, cancellation and transfer. A full set of terms and conditions can be downloaded at:
When & Where
Central London, to be advised
London
United Kingdom
Thursday, March 25, 2010 from 10:30 AM to 4:30 PM (GMT)
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H2 Training & Consultancy Ltd
H2: Putting the “how to” into personal and organisational effectiveness
We have been providing specialist training and consultancy in the field of personal and inter-personal effectiveness since July 2000. H2 has become known not only for the provision of the highest quality training and development services, but also for its continuing ethical approach to business.
Over the years, we have developed a wide range of training courses and coaching programmes to suit the ever-changing needs of our customers, including:
Assertiveness Skills... Career Development... Communication Skills... Counselling Skills... Customer Service... Dealing With Conflict... Delegation Skills... Effective Meetings... Effective Team Work... Emotional Intelligence... Evaluation and Monitoring... Influencing Skills... Interviewing Skills... Management and Supervision... Managing Change... Managing Performance... Managing Under Pressure... Managing your Manager... Minute Taking... Negotiation Skills... Performance Reviews and Appraisals... Personal Development Planning... Presentation Skills... Project Management... Report Writing... Sales Process... Sales Skills... Selling through Customer Service... Stress Management... Supporting & Developing Team Members... Team Building... Team Leadership... Telephone Skills... Time Management... Training for trainers...
